Billing

Our billing team at Ridgecrest Regional Hospital is happy to bill your insurance company as a courtesy to you. In most cases, your bill will be submitted to your carrier within 10 days of your visit. The majority of our claims are billed electronically to ensure accuracy and confidentiality. After your claim is paid by your carrier, you will be sent a monthly statement reflecting any balance due by you. You will be asked for a deposit during the registration process.

Because we want to give you a price estimation on procedures done at Ridgecrest Regional Hospital, our Patient Access management team is happy to speak with you and help you understand any pricing questions you may have. Keep in mind that this is an estimation only and the actual price may be different based on additional procedures and/or recovery time. Please call 760-499-3578, 760-499-3751, or 760-499-3750.

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We have partnered with CarePayment® to provide affordable financing options to our patients with hospital billing accounts, who need help paying their medical bills over time. Learn more.

The following services are billed independently:

• Radiology results
• Pathology
• Emergency physician billing

An RRH itemized statement of your account is available upon request.

For billing questions, please call the following number(s) with the appropriate letter of your last name and one of our team members will assist you:

Payments

• Pay Online
• Pay By Phone: (760) 499-3009

Insurance/Provider Phone Number

• 760-499-3189

Contracted Services

RRH uses contracted services for certain functions such as radiologists, ER physicians, pathologists, and anesthesiologists. These contracted services provide their own billing service and you will receive separate billings from them.

If you have billing questions regarding these services, please contact them at the address or phone number listed below:

Emergency Room Physician Bill

Innovative Healthcare Systems, INC
Patient Inquiries- (877) 485-4474
Online Inquiries and Payments- www.paymybill.healthcare
Written Inquiries and Patient Payments-
PO Box 248941
Oklahoma City, OK 73124-8941

Radiologist Interpretation Bill

Renaissance Imaging
PO Box 190
Simi Valley, CA 93062
(888) 965-0083
(805) 522-6401 (fax)

Pathology Bill

WDB Inc.
2441 F Street
Bakersfield, CA 93301
(661) 324-4716

Meet our patient financial services team

We accept all major insurance plans including:

• Blue Cross (including FEP)
• Blue Shield
• Cigna
• Geha
• Pacificare
• TriWest
• UFCW
• United Health Care

We also offer free assistance to see if you may qualify for one of the many government programs, Medi-cal, SSI, Healthy families, etc. Our qualified team will walk you through the process of qualifying for these programs.