Open Accessibility Menu

Quality Management

The role of quality management at Ridgecrest Regional Hospital is to support the healthcare team as they continue to strive to improve their processes of healthcare delivery. Our quality team monitors and evaluates trends within the hospital and focuses on the needs of our patients, and improving our patients’ experiences. Our team also reviews current systems and processes in order to stay compliant with established standards and guiding principles.

Our quality management department is headed by registered nurse Brenda Diel, MS, RN, and includes representatives from Safety, Compliance, Risk Management, Patient Advocacy, and Infection Prevention.

Medicare & Medicaid Compliant

The Centers for Medicare & Medicaid Services (CMS) implemented quality initiatives such as quality measures, to assure quality health care for Medicare Beneficiaries through accountability and public disclosure. Quality measures are tools that help us measure or quantify healthcare processes, outcomes, patient perceptions, and organizational systems that are associated with the ability to provide high-quality health care and that relate to one or more quality goals for health care.

These goals include creating care that is:
  • Effective
  • Safe
  • Efficient
  • Patient-centered
  • Equitable
  • Timely