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Chronic Care Management

Chronic care management, also referred to as CCM, is a program provided by Medicare to offer non-face-to-face services to patients who have two or more chronic conditions.

Why should you join?

With the help of a personal care coordinator, Ridgecrest Regional Hospital will work with you every month via phone or email to better manage chronic medical conditions.With 24/7 access to the CCM support team, it can help you save time, money, and the worry that comes with unexpected medical problems. According to the CDC, 1 in 10 hospital stays can be prevented with better management.

Preventative care today for a brighter tomorrow!

What's included in the CCM program?

  • Continuous attention is given to medical care needs between visits with your primary care provider.
  • Guidance with establishing new care and utilizing resources within your community.
  • Working with your primary care provider to create a care plan that revolves around your personal health goals.
  • Keeping you up to date on upcoming preventive services and immunizations.
  • Help shed light on your medical conditions and the medications your doctor prescribes. No more feeling like you are in the dark!
  • Priority access to your primary care provider for urgent needs; just inform your care coordinator.

Examples of chronic conditions:

  • Alzheimer’s disease and related dementia
  • Arthritis (osteoarthritis and rheumatoid)
  • Asthma
  • Atrial fibrillation
  • Autism spectrum disorder
  • Cancer
  • Cardiovascular disease
  • COPD
  • Depression
  • Diabetes
  • Hypertension
  • Infectious diseases such as HIV/AIDS This is not an all-inclusive list; please speak with your primary care provider for more information.

Am I eligible for the CCM program?

To be eligible for the CCM program, patients must have two or more chronic conditions expected to last between one year, and up to a lifetime.


Medical conditions that place the patient at a functional decline in health, acute exacerbation, or significant risk of death.

Will the program cost me anything?

The majority of the CCM program is covered by Medicare, but depending on your plan, you may be responsible for a portion of the payment.

Why is chronic care management important?

According to the CDC, 3 in 4 Americans 65 years and older have multiple chronic conditions that require ongoing care. By avoiding preventable office visits and hospital stays, you'll be more independent, have a better quality of life, and the peace of mind that comes with a clean bill of health.

Download: CCM Information

How do I get started?

To initiate a visit to Ridgecrest Regional Hospital's CCM program, you must first be seen for either an annual wellness visit or another visit type by your primary care management program. You will be required to give your verbal consent prior to joining the program. But know, you are in control; YOU have the right to decline, transfer, or terminate participation at any time.

Call Ridgecrest Rural Health Clinic to schedule your appointment with your doctor today (760) 499-3855