Visitor Guidelines - 2.16.22

Español - Política de Visitas 

All Visitors are required to wear at minimum of a surgical/procedure mask (N95 mask are okay). No cloth mask allowed within the facility. RRH will provide a disposable procedure mask if needed. Routine Visiting Hours for Mountain View and ICU are from 9am to 11am and 4pm to 6pm daily. Routine visiting is limited to the following: As long as the patient is able to have visitors – 2 visitors will be allowed.

The following is required of routine visitors:

  • Proof of Vaccination Status or Negative COVID-19 test:
  • COVID-19 Vaccination Record Card (either CDC or WHO yellow card)
  • A photo of your vaccination card
  • Documentation of COVID-19 vaccination from health care provider
  • Digital record that includes the QR code

Required to show proof of vaccination or a negative COVID-19 test that is no older than 72 hours (need a copy of the actual test results). Proof of vaccination can be: Visiting Screening: Please review the following list of symptoms – do not visit a patient if you have any of the following symptoms:

  • Fever or Chills – Temperature 100.4 or greater
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue Muscle or Body Aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea and vomiting
  • Diarrhea


If a patient comes from surgery to an inpatient room – a visitor is allowed even if outside the visiting hour timeframes. Time will be limited as per the charge nursing/nursing supervisor.

The below patients are exempt from initially providing proof of vaccination or a negative COVID-19 test. Within a reasonable time – once patient is stable and as soon as reasonably possible, these support persons must comply with vaccine verification or applicable testing requirements Up to 2 support persons allowed at all times:

  • Pediatric Patients Labor
  • Delivery Patients
  • Patients with Physical, Intellectual, and/or Developmental disabilities and patients with cognitive impairments

Critically ill and end of life patients – are allowed exceptions to the above. This will be managed case by case by the nursing supervisor.

Downloaded Visitor Guidelines